Privacy Policy – Bogo Liv Partner App

Bogo Technologies Private Limited, operating under the brand Bogo Liv ("Bogo Liv", "we", "our", or "us"), provides the Bogo Liv Discount Code App (the "App") for merchants using the Shopify platform.

This Privacy Policy explains how we collect, access, use, process, store, and protect information when merchants install, access, or use the App. By installing or using the App, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide the App’s functionality, we may collect, access, process, or store information from Shopify merchants and their stores.

Merchant Information:

• Shopify store information
• Store name and store identifier
• Merchant contact information
• Application usage information

Customer Information:

• Customer name
• Email address
• Phone number
• Customer identifiers
• Discount usage information
• Promotional activity data

We collect only the minimum information necessary to provide App services.

2. How We Use Information

• Identifying customers for promotional campaigns
• Creating and managing discount offers
• Processing Bogo Liv promotional workflows
• Tracking discount usage and campaign activity
• Managing merchant customer records
• Supporting application maintenance, troubleshooting, and operational performance

We limit our use of personal data to these purposes only.

3. Customer Data Usage

The App uses customer information such as name, email address, and phone number because these details are required to identify customers and support Bogo Liv promotional campaigns, discount validation, and merchant operations.

Personal data is processed only for purposes directly related to the functionality of the App.

Bogo Liv does not sell customer personal data to third parties.

4. Merchant Responsibilities

• Obtaining required customer consents
• Maintaining lawful collection and use of customer data
• Compliance with applicable privacy, consumer protection, and marketing regulations

Merchants must ensure they have the necessary rights and permissions to provide customer information to the App.

5. Data Protection & Security

Bogo Liv implements reasonable safeguards to protect personal information, including:

• Encryption of data in transit
• Access controls and authentication measures
• Restricted staff access to personal data
• Strong password requirements
• Separation of testing and production environments
• Monitoring and logging of authorized access
• Security incident response procedures

While we take reasonable steps to protect data, no method of electronic storage or transmission is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide App functionality
• Support merchant operations
• Meet legal and compliance obligations

Data may be deleted or anonymized when no longer required.

7. Data Sharing

Bogo Liv does not sell personal information.

Information may be shared only when required:

• To provide App functionality
• By law, regulation, or legal process
• To protect rights, security, or operations

8. Customer Rights & Privacy Choices

• Access personal data
• Request correction
• Request deletion
• Withdraw consent (where applicable)
• Object to certain processing

Requests should generally be directed to the merchant operating the Shopify store.

9. Third-Party Services

The App operates within Shopify and may interact with Shopify APIs and services. Use of Shopify is subject to Shopify’s own policies.

10. International Data Transfers

Data may be processed or stored in different countries depending on operational needs. Appropriate safeguards are applied where required.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the App constitutes acceptance of the updated policy.

12. Contact Information

Bogo Technologies Private Limited
Email: info@bogo.pk
Website: https://bogo.pk/